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Saying About Us

By John Link on Jun 10, 2019

Great location... Employees know what their talking about. My car sounds amazing and the price was the lowest installed price I found. JL AUDIO and Kenwood Excelon... Perfect match! Highly recommend Audio Express!!!

By Nino Walker on Jun 08, 2019

Don’t get a car alarm from these guys they will disconnect your radio and try to charge you to connect it agin. First time I put them on blast five minutes later my alarm disarmed it’s self that tells me they have a way to disarm my alarm they probably have a key fob. They don’t give customers bottled water or ask how I was doing had to wait 8 hours for my alarm to be installed. Another guy had to wait two hours to get his amp switched out. They didn’t hook the alarm to my lights or horn another half as job well slacked

By Nino Walker on Jun 08, 2019

Don’t get a car alarm from these guys they will disconnect your radio and try to charge you to connect it agin.

By Nino Walker on Jun 07, 2019

Had me wait 8 hours for an alarm. Had an other guy wait two hours just to switch out an amp. Did not connect the radio back up. Stole a 40 cal bullet out of air conditioner vent that was in there for 2 months never fell out even had not been missing after alarm was hooked up but after they pretend like they were going to hook the radio up last guy in truck stole the bullet. They kept severing everybody else first guess they care more about the money then their customers. I myself will never go back to audio experess instead I’m going to tint world or sounds good to me. Wow did you also just turned off my alarm guess I am going to have to go to police or talk to the viper guys I was right next to the truck when you Deactivated my alarm my key fob told me and that was 5 minutes after I put you guys on blast it never turned off before that. Beware I was also lied to my face three times. Again my radio is not working after they put a alarm in and said I would have to pay them to fix it. And they are somehow are able to disarm my alarm. Just also heard that two other people have had a car alarm installed and they disconnected there radio and try to charge them to contact it again.

By Jerry Getz on Jun 05, 2019

By Nino Walker on Jun 03, 2019

Had me wait 8 hours for an alarm. Had an other guy wait two hours just to switch out an amp. Did not connect the radio back up. Stole a 40 cal bullet out of air conditioner vent that was in there for 2 months never fell out even had not been missing after alarm was hooked up but after they pretend like they were going to hook the radio up last guy in truck stole the bullet. They kept severing everybody else first guess they care more about the money then their customers. I myself will never go back to audio experess instead I’m going to tint world or sounds good to me. Wow did you also just turned off my alarm guess I am going to have to go to police or talk to the viper guys I was right next to the truck when you Deactivated my alarm my key fob told me and that was 5 minutes after I put you guys on blast it never turned off before that. Beware I was also lied to my face three times. Again my radio is not working after they put a alarm in and said I would have to pay them to fix it. And they are somehow are able to disarm my alarm.

By Shawn Bellamak on Jun 02, 2019

Hats off to Cody Kolojay! Made the mistake of trying to install a system myself. Came into the store upset and frustrated. Cody patiently listened to my blather and offered several solutions to trouble shoot it. He was calm and went out of his way to diffuse the situation which was my fault. He explained how the Chrysler 300 was complex in terms I could understand. He and his installers figured out how to undo my mistakes and rewire the entire job. This included creating special parts onsite that would communicate with the factory head unit and make the system compatible with aftermarket components I had ordered. He didn’t try and sell me an entire new system, he fixed my problems. At the end of the day, my system sounds incredible and he didn’t charge me very much to take on my nightmare. Special thanks to Sam and the crew for listening to me and walking me through everything. Next time I need a system, I am going straight to Audio Express. Lesson learned. Thanks Cody!

By Nino Walker on Jun 02, 2019

Had me wait 8 hours for an alarm. Had an other guy wait two hours just to switch out an amp. Did not connect the radio back up. Stole a 40 cal bullet out of air conditioner vent that was in there for 2 months never fell out even had not been missing after alarm was hooked up but after they pretend like they were going to hook the radio up last guy in truck stole the bullet. They kept severing everybody else first guess they care more about the money then their customers. I myself will never go back to audio experess instead I’m going to tint world or sounds good to me. Wow did you also just turned off my alarm guess I am going to have to go to police or talk to the viper guys I was right next to the truck when you Deactivated my alarm my key fob told me and that was 5 minutes after I put you guys on blast it never turned off before that

By felix ochoa on May 26, 2019

The manager is freaking awesome thak u for your help I reccomend this store to y'all if ur getting lighting stereo go here the team is amazing thanks again

By Joe Cintron on May 21, 2019

Professional, knowledgeable and competitively priced. Special thanks to Davidson Freed who’s product and installation knowledge helped me select the perfect system.

By Allen L on May 17, 2019

Came back after spending a nice chunk of money here. The service at store is awesome. They know alot. I was disappointed in my recent visit tho. 2 times the price of what other shops charge. I even check with other audio Express stores. Still 30% higher here.

By Terry Abbott on May 02, 2019

Hands down the BEST customer service ever! Came in looking for a hard to find part first. They were quickly able to get it for me. Then I came back a few days later for some trouble shooting and the head guy came out to my car and knocked it out in no time for free! I offered to pay but he insisted on just me being satisfied. I'll certainly be back for all my audio needs. I highly recommend you come in and get ALL of your audio needs met. Thank you guys!

By joe perrino on Apr 30, 2019

Caesar and the guys were phenomenal. They installed an alarm system and I was so impressed by their professionalism and attention to detail that I had them install a new sound system that I’ve wanted for years. So happy.

By Taz Collins on Apr 29, 2019

The staff were very helpful and professional. Thank you for the excellent customer service!

By Jared Parker on Apr 28, 2019

Extremely glad I ended up here. I bought a used car with no back up camera. First went online to find one to install. Even on the website for Best Buy, it was not clear what I would need to buy to make this work in my car and what the differences were between the items available. So I went into the Best Buy store where I could see things on display, see them in operation and have a salesman help me understand what I needed to know. There was no functioning display and no sales person who knew anything about the products, other than what we read together online while standing in the store. I finally asked to talk to the actual installer, who was nice enough to come in from the shop to talk to me. He was helpful enough that I became comfortable that this could be done on my car, but I still wanted to be able to see touch and understand what I was going to end up with. A friend recommended Audio Express. I went to the Paradise Valley Mall location and met Cody on the sales floor. He showed me and explained so much about the options, the possible compatibility issues with my car and the possible costs, that I felt like I was suddenly qualified to be a salesman myself. I felt so comfortable with my new understanding and with the knowledge Cody displayed that I casually started mentioning and asking questions about other things I would like to add to the car eventually. Without the slightest hint of a hard sell, Cody gave me a remarkably thorough explanation of the pros and cons of different combinations of components and which ones would make sense from a cost perspective. He explained possible issues that might arise during installation. He did research as to specific questions that I had. Between being busy at work and trying to get this done for my wife’s birthday, I had some timing issues. They were great at making sure everything was done when I needed it. They even helped keep it a surprise by pretending to text me from the brake shop where she thought her car was being serviced when they sent me progress reports. I am normally hesitant to make any significant purchase without first comparing recommendations and prices from several sellers and researching everything myself separately. Here, I was completely comfortable going ahead immediately with everything I thought I might someday want for the car. Not only did we get a good back up camera with the features and quality we wanted, it was integrated into an up-to-date stereo with a good size viewing screen and we also ended up with a built-in Bluetooth system for phone and music, Apple CarPlay, which gives us navigation and other apps through the same screen, and Sirius x/m radio. All the equipment and jacks were incorporated to look like they were factory installed. We now have a car that feels six years newer than it is, with multiple hands-free functions. And finally, not something I would normally comment on. It was hard not to notice how much attention they put into keeping the store, the waiting area and the restroom amazingly clean.

By Alan L. on Apr 27, 2019

Really happy with my audio upgrade (Alpine head unit and speakers)....equipment, pricing, quick install and a really good team of people who listen and stand by their work. I usually never write reviews unless my expectations have been exceeded. They have and I'll be back and will surely recommend you guys. Thank you Cesar (sales), Davidson (install) and Cody (manager)!!!

By Allen L on Apr 26, 2019

Came back after spending a nice chunk of money here. The service at store is awesome. They know alot. I was disappointed in my recent visit tho. 2 times the price of what other shops charge. I even check with other audio Express stores. Still 30% higher here.

By Patrick Freytag on Apr 17, 2019

Joey and Cody did an awesome job finding me the perfect set up for my car within my budget. The system sounds great! If you want fast, quality work go here and ask for Joey or Cody!

By Kehoe Kehoe on Apr 16, 2019

Over all experience was great. The installers were great, as well as the salesman. The alpine head unit works perfect. And the back up camera works great and lights up the screen excellent at night. Thank you and have a great day!

By Marilyn J. on Apr 16, 2019

Excellent service with skilled technicians! My Porsche 911 Carrera had an older system and they were able to upgrade it and make it work with the speakers that were already in the car. Cody was super and kept me informed by phone throughout the process. Thanks, Cody!