I could not speak more highly of my experience and the staff at this location. From start to finish it was easy and I am so happy with how my truck turned out. Davidson was especially helpful in trying different options to make sure the equipment fit my truck perfectly. Anyone who needs stereo work should head here.
(Translated by Google) Good products but too expensive compared to other places (Original) Buenos productos pero demasiado caros en comparación de otros lugares
Buenos productos pero demasiado caros en comparación de otros lugares
Bought a set of speakers back in the beginning of this year with a 4 channel. The original install left speaker covers not fully in place and missing door panel clips in my truck. It was brand new with very low miles. I ignored this at first. The reason for my concern now is I heard rattling in my door. I took my truck in and was told a screw was loose on the speaker and that my speaker was blown due to playing music at high volumes.
Updating my review. As of today 9/11/2019 the store manager Cody took care of me. Turns out it was not a blown speaker but something was loose on my sub that was installed. The issue has been resolved and it sounds clear with no rattle. Cody is even replacing the door clips that where missing from the prior install. Customer service is important and Cody took care of the issue.
I took my SUV in last summer to have the headrest monitors replaced and we had some issues with the quality of work, but after leaving a review the new manager, Cody called me and worked to resolve the issues to my satisfaction. Thanks, Cody.
Audio Express has never disappointed! This location is no different. Cody and his crew are all extremely knowledgeable and professional. They took the time to educate me about what I had in my truck already and then again after they completed the install. B, my installer, was great! Even when I added a 2nd sub when he was almost completely finished already (Sorry B!) But he was a champ!! My truck sounds incredible and the work done is super clean! Thanks Audio Express!!! I'd highly recommend this store to everyone I know.
Bought a set of speakers back in the beginning of this year with a 4 channel. The original install left speaker covers not fully in place and missing door panel clips in my truck. It was brand new with very low miles. I ignored this at first. The reason for my concern now is I heard rattling in my door. I took my truck in Sunday and was told a screw was loose on the speaker and that my speaker was blown due to playing music at high volumes. I don't listen to music at high volumes and mostly listen to talk radio. The store wants to charge for a full pair of speakers. This is ridiculous considering the speakers aren't old and I rarely listen to loud music. This same store also blew the air bag in one of my older vehicles and destroyed the headliner. This was back in 2012. I bring this up now to warn you don't go to this store. Going back a second time was a mistake and I'll never spend money with audio express again.
Cody went over the top best customer service I’ve ever had here, he helped me bring my system back to life! love this place I prefer it over all the other audio express’s, drive the extra mile instead of going to Scottsdthe excellent service is worth it!
ai really enjoyed all the information
I like it much
I am a single female and the crew here on Cactus Ave treats me like they are my big brothers. I feel safe and know I am getting the best deal for my car repairs. I highly recommend them.
I purchased a car alarm that failed while in CA, almost stranded me. Had to pay for a new unit as the said I violated the warranty. Fast forward to yesterday when the siren failed, wanted to charge me 30$ for a 12.00$part and 75$ for 5 minutes of work. No thanks, I recommend taking your business elsewhere.
I went in one day because for my birthday I got a new radio. The man that spoke to my brother ( the person who paid for it) on the phone said it would take an hour to put it in. I got to my appointment perfectly on time and gave my keys to the man at the counter. I waited in the store for an hour and 45 minutes then politely asked for an update on my car. The man said that for the past hour and 45 minutes the guy that was supposed to be working on my car was at lunch and still isn't done eating. I followed that statement with a question regarding how long the installation would take once he starts and his response was 2 hours and 15 minutes. I then decided to take my keys, leave and take the radio that was purchased there to another place to have it installed. However the man that I had previously spoke did not let me take it. So I left without it made another appointment and went home. Once I had told my family what had happened my mother called and made sure what happened wouldn't happen again. Once I got there the second time Sam ( different guy than before) was very kind and listened to what happened and sincerely apologized. He also gave me some cards for my brother and I stating he will give us a discount on any future purchases. Sam got me out of there in one hour. I am very thankful for Sam. In the end I would recommend this place to people but i would tell them to specifically ask for Sam.
I took my SUV in last summer for to have the headrest monitors replaced. I was very disappointed when our Garmin went missing. I'm glad it was secured with a security code. Make sure you remove your valuables and/or do an inventory when you get your vehicle back. The seat straps were also either damaged or not reinstalled properly after the monitor installation. Not happy.
Fit me in last minute. Didn’t oversell, but advised me of the right direction to go. Finished in about half the quoted time
The customer service is by far excellent! Cody and Davidson went above and beyond to help me get settled on a new radio. I would highly recommend!