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Saying About Us

By Molly Hall on Jul 18, 2019

I went in one day because for my birthday I got a new radio. The man that spoke to my brother ( the person who paid for it) on the phone said it would take an hour to put it in. I got to my appointment perfectly on time and gave my keys to the man at the counter. I waited in the store for an hour and 45 minutes then politely asked for an update on my car. The man said that for the past hour and 45 minutes the guy that was supposed to be working on my car was at lunch and still isn't done eating. I followed that statement with a question regarding how long the installation would take once he starts and his response was 2 hours and 15 minutes. I then decided to take my keys, leave and take the radio that was purchased there to another place to have it installed. However the man that I had previously spoke did not let me take it. So I left without it made another appointment and went home. Once I had told my family what had happened my mother called and made sure what happened wouldn't happen again. Once I got there the second time Sam ( different guy than before) was very kind and listened to what happened and sincerely apologized. He also gave me some cards for my brother and I stating he will give us a discount on any future purchases. Sam got me out of there in one hour. I am very thankful for Sam. In the end I would recommend this place to people but i would tell them to specifically ask for Sam.

By William Lindblom on Jul 13, 2019

By Eddy Jackson on Jul 05, 2019

I took my SUV in last summer for to have the headrest monitors replaced. I was very disappointed when our Garmin went missing. I'm glad it was secured with a security code. Make sure you remove your valuables and/or do an inventory when you get your vehicle back. The seat straps were also either damaged or not reinstalled properly after the monitor installation. Not happy.

By John Stavich on Jul 04, 2019

Fit me in last minute. Didn’t oversell, but advised me of the right direction to go. Finished in about half the quoted time

By Bunky land on Jul 03, 2019

The customer service is by far excellent! Cody and Davidson went above and beyond to help me get settled on a new radio. I would highly recommend!

By Ruben Bonnaha on Jul 02, 2019

By Kathy Schoepe on Jun 26, 2019

We keep coming back here for the awesome customer service, knowledgeable staff, and expert installation. They know their stuff and don't try and sell you anything you don't want and make sure you're happy when you leave. Finding good sound options for a tiny miata is a challenge but these guys nailed it. Thanks so much for the time and effort, guys!

By Time Up on Jun 23, 2019

Hook you up quick but very pricey! Great customer service skills.

By Michael W. on Jun 20, 2019

If you ever get the chance to install new sound in your car, come to this place, talk to Sam! Everyone there was incredibly professional, super helpful, and they got me bumping with a new subwoofer that absolutely blows my mind! I never want to leave my car! Thank you so much to everyone at Audio Express because you guys made my Subaru go from a fun car to drive to a beautiful car to hear pulling up anywhere! 10/10, five stars, if you guys were a restaurant you'd be Michelin rated!

By william mace on Jun 20, 2019

I had a wonderful experience with store AE09 on cactus today. The staff was great. My saleman, joseph bruno, was a bit new but asked all the right questions to get me what a wanted. Never tried to over sell, kept me informed on the progress, and explained thoroughly about my system. Evidently their training program is first rate. Quitos to the manager also. Oversaw everything but let his team do their job. Im quite pleased and recommend this store highly

By John Link on Jun 10, 2019

Great location... Employees know what their talking about. My car sounds amazing and the price was the lowest installed price I found. JL AUDIO and Kenwood Excelon... Perfect match! Highly recommend Audio Express!!!

By Nino Walker on Jun 08, 2019

Don’t get a car alarm from these guys they will disconnect your radio and try to charge you to connect it agin. First time I put them on blast five minutes later my alarm disarmed it’s self that tells me they have a way to disarm my alarm they probably have a key fob. They don’t give customers bottled water or ask how I was doing had to wait 8 hours for my alarm to be installed. Another guy had to wait two hours to get his amp switched out. They didn’t hook the alarm to my lights or horn another half as job well slacked

By Nino Walker on Jun 08, 2019

Don’t get a car alarm from these guys they will disconnect your radio and try to charge you to connect it agin.

By Nino Walker on Jun 07, 2019

Had me wait 8 hours for an alarm. Had an other guy wait two hours just to switch out an amp. Did not connect the radio back up. Stole a 40 cal bullet out of air conditioner vent that was in there for 2 months never fell out even had not been missing after alarm was hooked up but after they pretend like they were going to hook the radio up last guy in truck stole the bullet. They kept severing everybody else first guess they care more about the money then their customers. I myself will never go back to audio experess instead I’m going to tint world or sounds good to me. Wow did you also just turned off my alarm guess I am going to have to go to police or talk to the viper guys I was right next to the truck when you Deactivated my alarm my key fob told me and that was 5 minutes after I put you guys on blast it never turned off before that. Beware I was also lied to my face three times. Again my radio is not working after they put a alarm in and said I would have to pay them to fix it. And they are somehow are able to disarm my alarm. Just also heard that two other people have had a car alarm installed and they disconnected there radio and try to charge them to contact it again.

By Jerry Getz on Jun 05, 2019

By Nino Walker on Jun 03, 2019

Had me wait 8 hours for an alarm. Had an other guy wait two hours just to switch out an amp. Did not connect the radio back up. Stole a 40 cal bullet out of air conditioner vent that was in there for 2 months never fell out even had not been missing after alarm was hooked up but after they pretend like they were going to hook the radio up last guy in truck stole the bullet. They kept severing everybody else first guess they care more about the money then their customers. I myself will never go back to audio experess instead I’m going to tint world or sounds good to me. Wow did you also just turned off my alarm guess I am going to have to go to police or talk to the viper guys I was right next to the truck when you Deactivated my alarm my key fob told me and that was 5 minutes after I put you guys on blast it never turned off before that. Beware I was also lied to my face three times. Again my radio is not working after they put a alarm in and said I would have to pay them to fix it. And they are somehow are able to disarm my alarm.

By Shawn Bellamak on Jun 02, 2019

Hats off to Cody Kolojay! Made the mistake of trying to install a system myself. Came into the store upset and frustrated. Cody patiently listened to my blather and offered several solutions to trouble shoot it. He was calm and went out of his way to diffuse the situation which was my fault. He explained how the Chrysler 300 was complex in terms I could understand. He and his installers figured out how to undo my mistakes and rewire the entire job. This included creating special parts onsite that would communicate with the factory head unit and make the system compatible with aftermarket components I had ordered. He didn’t try and sell me an entire new system, he fixed my problems. At the end of the day, my system sounds incredible and he didn’t charge me very much to take on my nightmare. Special thanks to Sam and the crew for listening to me and walking me through everything. Next time I need a system, I am going straight to Audio Express. Lesson learned. Thanks Cody!

By Nino Walker on Jun 02, 2019

Had me wait 8 hours for an alarm. Had an other guy wait two hours just to switch out an amp. Did not connect the radio back up. Stole a 40 cal bullet out of air conditioner vent that was in there for 2 months never fell out even had not been missing after alarm was hooked up but after they pretend like they were going to hook the radio up last guy in truck stole the bullet. They kept severing everybody else first guess they care more about the money then their customers. I myself will never go back to audio experess instead I’m going to tint world or sounds good to me. Wow did you also just turned off my alarm guess I am going to have to go to police or talk to the viper guys I was right next to the truck when you Deactivated my alarm my key fob told me and that was 5 minutes after I put you guys on blast it never turned off before that

By felix ochoa on May 26, 2019

The manager is freaking awesome thak u for your help I reccomend this store to y'all if ur getting lighting stereo go here the team is amazing thanks again

By Joe Cintron on May 21, 2019

Professional, knowledgeable and competitively priced. Special thanks to Davidson Freed who’s product and installation knowledge helped me select the perfect system.