The sales guys are cool and knowledgeable but they have messed up my stereo twice, and the prices are definitely not the lowest. You can get the exact same equipment installed at other shops for 2/3 the price. Shop around before you go to audio express.
I purchased a C10 truck that had a receipt 11-26-18 from this Cactus Store AE09 sold by Dylan for a backup camera and cover lights for the purchased chrome license plate. Charge for the item was $139.00. The cover lights didn't work so I dug deeper and found this mess. A completely shoddy hand made harness that was taped together and wired up to NOTHING! NOTE TO OWNER: It's a frame off resto that sat brand new. I know exactly what the story was thank you. I think people should double check this shop's work for sure based on what I see.
Had a good experience
I’m a regular here at this store. These guys are very knowledgeable, professional, very well taken care of, not pushy! They really pay close attention to detail & customer service is bar none. I will continue to visit , send friends/ referrals!
I own a Harley. Anyone who owns one doesn’t let just anyone touch their bike. I went in to the PV store today, first without my bike and talked to the staff. I later returned with my bike to have a radio either repaired or replaced. Davidson was awesome and totally set me at ease and convinced me his techs could fix my system. Angel not only fixed my system, but he adjusted my speakers too ok work even better. These guys were awesome and I recommend them to anyone, even bikers.
7 YEARS AGO HAD A VIPER ALARM INSTALLED / IT STILL WORKS WELL.WHEN I GOT A NEW S.U.V/ I HAD A VIPER ALARM INSTALLED IN IT. AUDIO EXPRESS/ AND VIPER ALARM ARE TOP-OF-THE-LINE...
They removed an annoying aftermarket security system from my car, did it fast, cheap, and they were so friendly the whole time. My car no longer constantly honks at me ???
Big shout out to Audio Express and Joseph Bruno who prescribed the exact solution to improve the sound out of my subwoofer box and overall system. I drive a 2009 BMW 328 and a few months ago, audio express installed a kicker subwoofer box and amplifier in my car. But I opted to go with the cheap and basic bass knob at the time. Today I returned because the bass knob stopped working. Joseph suggested I install a component that would process the sound as it entered the sub and connect a new bass knob to that new component. My system sounds better now than it did when I originally installed it. The moral of the story is that #componentsmatter! Thank you for your excellent service. ????????????????????????
Recommend for sure! Great work and people. Always a pleasure!
Absolutely outstanding service!!! This shop is full of wisdom and expertise!!! I am always skeptical about taking my vehicles into a shop because of some bad experiences, so I always do my own work mechanically. But when it comes to electrical and wires, I'm at a loss. I called and spoke with the assistant manager Sam, by his courtesy over the phone I was immediately convinced to give their shop a try. Both Sam and the manager Cody provided the best service I've ever experienced! They were straight forward and broke down the costs of the service and what it all included so simple for me. In the last two hours of their business hours I thought I was going to have to make an appointment for the next day, but they took my truck in right there on the spot right away! They immediately found the problem to my stereo system and began working the solution. These guys made it look easy with their expertise! Huge respect to Sam and Cody!!! Thanks guys! I'll be sending business your way!
I could not speak more highly of my experience and the staff at this location. From start to finish it was easy and I am so happy with how my truck turned out. Davidson was especially helpful in trying different options to make sure the equipment fit my truck perfectly. Anyone who needs stereo work should head here.
Buenos productos pero demasiado caros en comparación de otros lugares
Bought a set of speakers back in the beginning of this year with a 4 channel. The original install left speaker covers not fully in place and missing door panel clips in my truck. It was brand new with very low miles. I ignored this at first. The reason for my concern now is I heard rattling in my door. I took my truck in and was told a screw was loose on the speaker and that my speaker was blown due to playing music at high volumes.
Updating my review. As of today 9/11/2019 the store manager Cody took care of me. Turns out it was not a blown speaker but something was loose on my sub that was installed. The issue has been resolved and it sounds clear with no rattle. Cody is even replacing the door clips that where missing from the prior install. Customer service is important and Cody took care of the issue.
I took my SUV in last summer to have the headrest monitors replaced and we had some issues with the quality of work, but after leaving a review the new manager, Cody called me and worked to resolve the issues to my satisfaction. Thanks, Cody.
Audio Express has never disappointed! This location is no different. Cody and his crew are all extremely knowledgeable and professional. They took the time to educate me about what I had in my truck already and then again after they completed the install. B, my installer, was great! Even when I added a 2nd sub when he was almost completely finished already (Sorry B!) But he was a champ!! My truck sounds incredible and the work done is super clean! Thanks Audio Express!!! I'd highly recommend this store to everyone I know.
Bought a set of speakers back in the beginning of this year with a 4 channel. The original install left speaker covers not fully in place and missing door panel clips in my truck. It was brand new with very low miles. I ignored this at first. The reason for my concern now is I heard rattling in my door. I took my truck in Sunday and was told a screw was loose on the speaker and that my speaker was blown due to playing music at high volumes. I don't listen to music at high volumes and mostly listen to talk radio. The store wants to charge for a full pair of speakers. This is ridiculous considering the speakers aren't old and I rarely listen to loud music. This same store also blew the air bag in one of my older vehicles and destroyed the headliner. This was back in 2012. I bring this up now to warn you don't go to this store. Going back a second time was a mistake and I'll never spend money with audio express again.
Cody went over the top best customer service I’ve ever had here, he helped me bring my system back to life! love this place I prefer it over all the other audio express’s, drive the extra mile instead of going to Scottsdthe excellent service is worth it!
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