They removed an annoying aftermarket security system from my car, did it fast, cheap, and they were so friendly the whole time. My car no longer constantly honks at me ???
Big shout out to Audio Express and Joseph Bruno who prescribed the exact solution to improve the sound out of my subwoofer box and overall system. I drive a 2009 BMW 328 and a few months ago, audio express installed a kicker subwoofer box and amplifier in my car. But I opted to go with the cheap and basic bass knob at the time. Today I returned because the bass knob stopped working. Joseph suggested I install a component that would process the sound as it entered the sub and connect a new bass knob to that new component. My system sounds better now than it did when I originally installed it. The moral of the story is that #componentsmatter! Thank you for your excellent service. ????????????????????????
Recommend for sure! Great work and people. Always a pleasure!
Absolutely outstanding service!!! This shop is full of wisdom and expertise!!! I am always skeptical about taking my vehicles into a shop because of some bad experiences, so I always do my own work mechanically. But when it comes to electrical and wires, I'm at a loss. I called and spoke with the assistant manager Sam, by his courtesy over the phone I was immediately convinced to give their shop a try. Both Sam and the manager Cody provided the best service I've ever experienced! They were straight forward and broke down the costs of the service and what it all included so simple for me. In the last two hours of their business hours I thought I was going to have to make an appointment for the next day, but they took my truck in right there on the spot right away! They immediately found the problem to my stereo system and began working the solution. These guys made it look easy with their expertise! Huge respect to Sam and Cody!!! Thanks guys! I'll be sending business your way!
I could not speak more highly of my experience and the staff at this location. From start to finish it was easy and I am so happy with how my truck turned out. Davidson was especially helpful in trying different options to make sure the equipment fit my truck perfectly. Anyone who needs stereo work should head here.
Buenos productos pero demasiado caros en comparación de otros lugares
Bought a set of speakers back in the beginning of this year with a 4 channel. The original install left speaker covers not fully in place and missing door panel clips in my truck. It was brand new with very low miles. I ignored this at first. The reason for my concern now is I heard rattling in my door. I took my truck in and was told a screw was loose on the speaker and that my speaker was blown due to playing music at high volumes.
Updating my review. As of today 9/11/2019 the store manager Cody took care of me. Turns out it was not a blown speaker but something was loose on my sub that was installed. The issue has been resolved and it sounds clear with no rattle. Cody is even replacing the door clips that where missing from the prior install. Customer service is important and Cody took care of the issue.
I took my SUV in last summer to have the headrest monitors replaced and we had some issues with the quality of work, but after leaving a review the new manager, Cody called me and worked to resolve the issues to my satisfaction. Thanks, Cody.
Audio Express has never disappointed! This location is no different. Cody and his crew are all extremely knowledgeable and professional. They took the time to educate me about what I had in my truck already and then again after they completed the install. B, my installer, was great! Even when I added a 2nd sub when he was almost completely finished already (Sorry B!) But he was a champ!! My truck sounds incredible and the work done is super clean! Thanks Audio Express!!! I'd highly recommend this store to everyone I know.
Bought a set of speakers back in the beginning of this year with a 4 channel. The original install left speaker covers not fully in place and missing door panel clips in my truck. It was brand new with very low miles. I ignored this at first. The reason for my concern now is I heard rattling in my door. I took my truck in Sunday and was told a screw was loose on the speaker and that my speaker was blown due to playing music at high volumes. I don't listen to music at high volumes and mostly listen to talk radio. The store wants to charge for a full pair of speakers. This is ridiculous considering the speakers aren't old and I rarely listen to loud music. This same store also blew the air bag in one of my older vehicles and destroyed the headliner. This was back in 2012. I bring this up now to warn you don't go to this store. Going back a second time was a mistake and I'll never spend money with audio express again.
Cody went over the top best customer service I’ve ever had here, he helped me bring my system back to life! love this place I prefer it over all the other audio express’s, drive the extra mile instead of going to Scottsdthe excellent service is worth it!
ai really enjoyed all the information
I like it much
I am a single female and the crew here on Cactus Ave treats me like they are my big brothers. I feel safe and know I am getting the best deal for my car repairs. I highly recommend them.
I purchased a car alarm that failed while in CA, almost stranded me. Had to pay for a new unit as the said I violated the warranty. Fast forward to yesterday when the siren failed, wanted to charge me 30$ for a 12.00$part and 75$ for 5 minutes of work. No thanks, I recommend taking your business elsewhere.
I went in one day because for my birthday I got a new radio. The man that spoke to my brother ( the person who paid for it) on the phone said it would take an hour to put it in. I got to my appointment perfectly on time and gave my keys to the man at the counter. I waited in the store for an hour and 45 minutes then politely asked for an update on my car. The man said that for the past hour and 45 minutes the guy that was supposed to be working on my car was at lunch and still isn't done eating. I followed that statement with a question regarding how long the installation would take once he starts and his response was 2 hours and 15 minutes. I then decided to take my keys, leave and take the radio that was purchased there to another place to have it installed. However the man that I had previously spoke did not let me take it. So I left without it made another appointment and went home. Once I had told my family what had happened my mother called and made sure what happened wouldn't happen again. Once I got there the second time Sam ( different guy than before) was very kind and listened to what happened and sincerely apologized. He also gave me some cards for my brother and I stating he will give us a discount on any future purchases. Sam got me out of there in one hour. I am very thankful for Sam. In the end I would recommend this place to people but i would tell them to specifically ask for Sam.